Terms and Conditions
ORDER ACKNOWLEDGEMENT

Your order will be acknowledged via email, if you enter a correct email address. Acceptance of the order will take place on clearance of payment. 

 
PAYMENT

Payment may be made on our website and will be debited when we receive your order.

Goods remain the property of avocaspirit.co.uk until fully paid for. 

You will be charged the current price for buying goods from our website at the date you place your order. All prices are displayed on our website and are inclusive of VAT, where applicable, at 20%. We reserve the right to amend prices if there is a change in the rate of VAT. We do our best to make sure that prices are correctly shown but very occasionally an error may occur.

We will do our best to correct errors and omissions as quickly as practicable after being notified of them. However because of the technology that is required in operating the website there may be times when obvious errors occur. For example, very occasionally, this may result in a price, or product or other detail displayed or presented on the website being incorrect. In this case we reserve the right to cancel that contract, but this of course will be without any liability to you. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the goods at the correct price.

DELIVERY

Goods are delivered by courier. A signature may be required to acknowledge delivery. The signature of the person accepting delivery at the delivery address will be proof that you or the person to whom the order is addressed, has received the delivery.If no-one is available to sign and receive the product, a card will be left informing the recipient of the next available options.

Orders will be processed only after payment has cleared.

Please note: delivery is by courier , therefore Avoca Spirit cannot be held responsible for delays experienced by the postal system.

 

Prices for UK standard delivery: £3.95. Delivery is free on orders over £40. International shipping is a flat rate of £15.

The Seller shall not be held liable for any losses, expenses or consequential loss incurred by the Buyer or any other person or company however arising whether directly or indirectly out of a failure to meet an estimated delivery date.

CANCELLATION

If, for any reason, you are unhappy with the item/s you have ordered you have the right to cancel.

If you wish to cancel before the items are dispatched you are asked to contact us, by e-mail avocaspirit@gmail.com or via our web form on the home page of our website as soon as is practicably possible.

If the order has been shipped you will need to return the order to us. You still have the right to cancel your order under the United Kingdom's Distance Selling Regulations, for a full refund. Order cancellation must be made in writing, quoting your order number, within 7 days of delivery of your item (s), and can be sent by via our online form, via email at: avocaspirit@gmail.com or by post to

Avoca Spirit RETURNS
4 Fothergill Wood
Witham st Hughs
Lincoln
LN6 9GS

Once you have cancelled your order, the goods should be returned to the same address, in their original condition, within 7 days of receipt. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

RETURNS

Notification of damage of wrongly shipped goods or incompletely shipped goods should be made within 30 days of delivery. Any claim made outside of 30 days will not be accepted.

The Buyer will be liable for the cost of remedying damage to returned goods where such damage has in the opinion of the Seller been caused by the goods being inadequately packaged by the Buyer. 

The Seller's failure to insist upon strict adherence to any of the terms and conditions with this contract shall not be deemed a waiver of its rights within these terms and conditions. 

See our Delivery & Returns tab on the home page for full instructions on how to return an item.

GENERAL

No order will be deemed to constitute a contract of sale irrespective of the manner of its transmission to the Seller until the Goods are despatched by the Seller.

The reproduction of colours on our site is as accurate as the photographic and production process will allow.

INDEMNITY

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from our website shall be in English and construed and governed according to English law and the English courts shall have jurisdiction in all such matters.

WARRANTY

Products sold by Avocaspirit.co.uk are guaranteed against defects in material and workmanship for a period of one year. Please note we cannot accept responsibility for damage resulting from misuse.

LEGAL LIABILITY

The contracts from the sales of goods by Avocaspirit.co.uk shall be subject to and governed by English law.

Liability of Avocaspirit.co.uk shall in no circumstance exceed the original value of the price charged for the goods. Avocaspirit.co.uk cannot accept liability for injury or negative consequence of using the products it sells. 

ACCEPTANCE OF TERMS


By placing an order with Avocaspirit.co.uk you are agreeing to be bound by our terms and conditions. 

This does not affect your statutory rights as a customer.

CONTACT INFORMATION

Questions about the Terms & Conditions should be sent to us at avocaspirit@gmail.com

 

THESE TERMS AND CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS

 

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